Privacy Policy
Last updated: September 15, 2026
Ethos respects your privacy. This Privacy Policy explains the types of information we may collect through this website and our service-request process, how we use that information, and the choices available to you.
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, service address, details about the property or service requested, preferred appointment information, and any message or information you submit through a form, email, phone call, or other communication.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device type, referring pages, pages visited, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.
How We Use Information
We may use the information we collect to respond to inquiries, prepare quotes, schedule and provide services, communicate about appointments, process requests, improve our website and services, maintain security, understand website performance, and comply with applicable legal or business requirements.
Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functions, remember preferences, measure traffic, and understand how visitors interact with the site. We may use analytics or measurement providers to help us evaluate website performance. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate our business or website, such as website hosting, analytics, communications, scheduling, payment, or technology providers, but only as reasonably necessary for those services. We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transaction.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal, tax, accounting, or operational obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to any information we are required or permitted to retain. You may also opt out of non-essential marketing communications by using the unsubscribe method provided or by contacting us.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Ethos is not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact Ethos at (781) 562-1661 or by mail at 854 Washington St, Suite 1, Canton, MA 02021.