Recurring janitorial, held to a defined standard
Recurring commercial cleaning and janitorial service for offices, gyms, clinics, and industrial sites across Canton and Greater Boston, governed by a written scope and one point of contact.
A cleaning vendor ought to be the relationship you think about least, which is a harder standard to meet than it sounds. Ethos provides recurring commercial cleaning and janitorial services across Canton and Greater Boston, to offices, gyms, medical and clinical spaces, and industrial sites, and every account is governed by a written scope, so that the work carried out in month nine looks like the work carried out in the first week. You are given one point of contact who knows the building and answers the phone. Ethos is bonded and insured.
What sends most facility managers looking for a new vendor is rarely a single bad night. It is the slow drift, the crew that arrives sharp in the opening weeks and has quietly stopped looking under the desks by the third month, and the awkward conversation that follows. We built the account structure around that problem rather than around a promise, which is why the scope is agreed in writing before the first visit and the work is measured against it thereafter. Consistency of that kind is not a matter of enthusiasm; it is a matter of definition, supervision, and one person carrying responsibility for the result.
Our Commercial Cleaning Task List
The standard scope includes:
- Restroom cleaning and restocking
- Trash and recycling removal
- Common area cleaning
- Floor care and maintenance
- High-touch disinfection
- Day porter coverage
- Nightly and after-hours service
- Break room and kitchen cleaning
- Entry and glass cleaning
- Scheduled quality inspections
The facilities we look after
We scope to the building in front of us rather than applying one checklist across every account, because a fitness floor, a dental suite, and an active warehouse are not the same problem in different clothing. The priorities differ, the cadence differs, and a serious program should reflect that from the outset.
What a commercial program covers
A program is assembled around your building and your operating hours, and while the core janitorial work is common to nearly every account, floor care, day porter coverage, and high-touch disinfection are added where the facility genuinely calls for them rather than sold in as a matter of course.
How the standard is held
Consistency is a system rather than a disposition. The scope is written down so that expectations are explicit on both sides, a single point of contact carries your account instead of handing you to a queue, and communication stays open enough that a small issue is raised and settled long before it becomes a complaint. When something needs to change, you tell one person, and it changes. The distinction we are after is the one between a vendor you have to audit and a vendor you can simply leave to it.
Scoping and pricing
It begins with a walkthrough, at no charge and with no obligation, in which we look at the building, ask what has gone wrong with previous vendors, and listen to what actually matters to you. What follows is a written proposal setting out the scope, the schedule, and the price, so that nothing appears later as an unexplained line item. Because cost depends on square footage, frequency, and the level of service, we scope your facility rather than quote a rate off a page. Once the proposal is approved, we handle onboarding, so that the first night runs the way the fiftieth should.
We would be glad to walk your facility and put a scope and a figure in writing, without obligation on your part. Ethos can be reached at (781) 562-1661.
FAQ
What does commercial cleaning include?
At its core it is recurring janitorial work: restrooms, trash and recycling, floors, surfaces, and common areas, cleaned to a fixed cadence. Day porter coverage, floor care, and high-touch disinfection are added where the building calls for them, and the exact scope is confirmed in writing after the walkthrough.
How much does commercial cleaning cost?
It depends on the size of the facility, how often you need service, and the level of service you want, so we scope the work during a free walkthrough and put a clear figure in writing before anything begins.
How often should our facility be cleaned?
It varies with facility type and traffic. Many offices are cleaned nightly, while clinical and high-traffic spaces generally need daily attention with day porter coverage through the working day, and we recommend a cadence once we have seen the building.
Are you licensed, insured, and bonded?
Ethos is bonded and insured, and we are glad to confirm the coverage details as part of the proposal.
Can you clean after hours or overnight?
Yes. We run nightly and after-hours schedules, so the work is done while the building is quiet and your team arrives to a space that is already in order.
Do you handle medical or clinical facilities?
Yes. We clean medical, dental, and clinical spaces on a disinfection-led routine, with the discretion those environments require, and we scope the protocol to your practice during the walkthrough.
